By Schneider Electric
Warranty Specifications
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Standard UPS Warranty
             
APC UPS systems come standard with a 2 Year Warranty. Guaranteed next business day UPS replacement by courier. 7x24 Telephone Technical Support. Available on all APC UPS except SUVT product family.
             
 

 

 
Extended UPS Warranty Bundle Specifications
             
APC offers a cost effective solution for extending the standard 2 year warranty for UPS base products. The following Extended Warranties listed below provide addition periods and/or services to the standard warranty. Products can be purchased with a bundled extended warranty. The exception to this are the SMT & SMX product families which have a longer standard warranty, see below. The bundles are recognisable by the extension to the product code; -3XW, -5XW, -3AVL, -5AVL, -3HAVL, -5HAVL.

For example; -3XW extends the standard 2 year warranty by an additional 1 year, providing a total of 3 years. -5XW extends the standard 2 year warranty by an additional 3 year, providing a total of 5 years, etc. The exception to this are the SMT & SMX product families, see below.
             
-3XW APC UPS Unit bundled with 3 Year Extended Warranty Bundle
Extended Warranty of 3 Years (2 years standard & 1 year Extended). Guaranteed next business day UPS replacement by courier. 7x24 Telephone Technical Support. Available on all APC UPS except SMT, SMX & SUVT product families.
             
Exception: The exception to the above is the SMT & SMX in that these two product families both include as standard a 3 years repair or replace (excluding battery) and 2 year for battery. As such the 3XW part of the product code therefore represents an addition 1 year to the standard warranty (Total Warranty is 4 years repair or replace (excluding battery), whereas the -5XW extends the warranty to a total of 6 years for the UPS  (excluding battery). The extended warranty is guaranteed next business day UPS replacement by courier. 7x24 Telephone Technical Support.
             
 

 

 
-5XW APC UPS Unit bundled with 5 Year Extended Warranty Bundle
Extended Warranty of 5 Years. Guaranteed next business day UPS replacement by courier. 7x24 Telephone Technical Support. Available on all APC UPS except SMT, SMX & SUVT product families.
             
Exception: The exception to the above is the SMT & SMX in that these two product families both include as standard a 3 years repair or replace (excluding battery) and 2 year for battery. As such the 5XW part of the product code therefore represents an addition 3 years to the standard warranty (Total Warranty is 6 years repair or replace (excluding battery) and 5 year for battery). Guaranteed next business day UPS replacement by courier. 7x24 Telephone Technical Support.
             
 

 

 
-3AVL APC UPS Unit with 3 Year Onsite NBD Extended Warranty Bundle
Turn-key package providing APC UPS plus 5x8 UPS commissioning service and 3 years of guaranteed next business day (NBD) on-site parts & labour support by APC. Includes 7x24 Telephone Technical Support. Available on all APC UPS above 5KVA.
             
 

 

 
-5AVL APC UPS Unit with 5 Year Onsite NBD Extended Warranty Bundle
Turn-key package providing APC UPS plus 5x8 UPS commissioning service and 5 years of guaranteed next business day (NBD) on-site parts & labour support by APC. Includes 7x24 Telephone Technical Support. Available on all APC UPS above 5KVA.
             
 

 

 
-3HAVL APC UPS Unit with 3 Year Onsite 4 Hour Extended High Availability Warranty
Premium Turn-key service package providing an APC UPS plus 7x24 UPS commissioning and 3 years of guaranteed 7x24x4 Hours on-site parts & labour support by APC Global Services. Includes 7x24 Telephone Technical Support. Available on all APC UPS above 5KVA
             
 

 

 
-5HAVL APC UPS Unit with 5 Year Onsite 4 Hour Extended High Availability Warranty
Premium Turn-key service package providing an APC UPS plus 7x24 UPS commissioning and 3 years of guaranteed 7x24x4 Hours on-site parts & labour support by APC Global Services. Includes 7x24 Telephone Technical Support. Available on all APC UPS above 5KVA.
             
 

 

 
-ASU APC UPS Unit with WSTRTUP5x8-SB-14 Start-up Service Bundle
A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC solution. Startup by APC trained technician Operator training 5x8 normal business service scheduling.
             
 
3 year Extended Warranty: - Back-UPS & Smart-UPS
             
WEXTWAR1YR-SB-10 APC 3 Year Extended Warranty
Up to 3 Years Extended Warranty Coverage. Access to free APC 7x24 Hr telephone technical support, comprehensive parts and shipping coverage for the duration of the service contract and 3extra year warranty! This product must be  purchased within the UPS.
For: Line-R: LR600I, LE600I, LE1200I, LR1250I PwrShield: CP24U12AZ3-F Back-UPS ES: BF350-AZ, BF500-AZ Back-UPS HS: BH500INET Back-UPS: BK300I, BK300MI, BK350EI, BK500I, BK500MI, BK500EI, BK650MI, BK1250I, Back-UPS RS: BR500I, BR800I, BR1000I, BR1500I Back-UPS Pro: BP280SI, BP280IPNP, BP420SI, BP500I, Smart-UPS: SC250RMI1U, SC420I, SU420INET, SC450RMI1U, SC620I, SU620INET PowerStack: PS250I, PS450I
             
 

 

 
WEXTWAR1YR-SB-11 APC 3 Years Extended Warranty
Up to 3 Years Extended Warranty Coverage.  Access to free APC 7x24 Hr telephone technical support, comprehensive parts and shipping coverage for the duration of the service contract and 3extra year warranty! This product must be  purchased within the UPS standard warranty period.
For: Back-UPS: BK600I, BK650-AS Back-UPS Pro: BP650SI, BP1000I Smart-UPS: SU450INET, SU700INET, SUA750I, SUA750RMI1U, SUA750RMI2U, SUA750XLI, SUA1000I, SUA1000RMI1U, SUA1000RMI2U, SU24XLBP, SUA24XLBP, SU48BP, SU48XLBP, SUA48XLBP
             
 

 

 
WEXTWAR1YR-SB-12 APC 1 Year Extended Warranty
Up to 3 Years Extended Warranty Coverage.  Access to free APC 7x24 Hr telephone technical support, comprehensive parts and shipping coverage for the duration of the service contract and 3extra year warranty! This product must be  purchased within the UPS standard warranty period. Cross shipment; Extended coverage; 7x24 telephone technical support; Free overnight shipping; Fail Safe Mode; Fixed cost; On line registration; Parts included.
For: Back-UPS RS: BR24BP Back-UPS Pro: BP1400I, Smart-UPS: SU700R2IBX120, SU700XLINET, SU700RMI2U, SU1000INET, SU1000R2IBX120, SU1000RMI2U, SU1000XLINET, SUA1000XLI, SU1400INET, SU1400R2IBX120, SU1400RMIBX120, SU1400RMI2U, SU1400RMXLI3U, SU1400RMXLIB3U, SUA1500RMI2U, SUA1500I, SU24RMXLBP2U, SU24R2XLBP, SU48RMXLBP, SU48R3XLBP, SUM48RMXLBP2U, SU48RMXLBP3U, Smart-UPS RT: SURT1000XLI, SURT1000RMXLI, SURT48XLBP, SURT48RMXLBP, SURT192XLBP, SURT192RMXLBP Smart-UPS Online: SUOL1000XLI
             
 

 

 
WEXTWAR1YR-SB-13 APC 3 Years Extended Warranty
Up to 3 Years Extended Warranty Coverage.  Access to free APC 7x24 Hr telephone technical support, comprehensive parts and shipping coverage for the duration of the service contract and 3extra year warranty! This product must be  purchased within the UPS standard warranty period.
For: Smart-UPS: SU1400RMXLINET, SUM1500RMXLI2U, SU2200INET, SU2200R3IBX120, SU2200XLINET, SU2200RMI3U, SU2200RMINET SU2200RMXLINET, SU2200RMXLI3U, SUA2200I, SUA2200RMI2U, SUA3000I, SU3000INET, SU3000R3IBX120, SU3000RMINET, SU3000RMXLI3U, SU3000RMI3U, SUA3000RMI2U Smart-UPS RT: SURT2000XLI, SURT2000RMXLI Smart-UPS Online: SUOL2000XLI, SUOL3000XLI, Smart-UPS NS: NS2200RMI3U, NS3000RMI3U,
             
 

 

 
WEXTWAR1YR-SB-14 APC 3 Years Extended Warranty
Up to 3 Years Extended Warranty Coverage.  Access to free APC 7x24 Hr telephone technical support, comprehensive parts and shipping coverage for the duration of the service contract and 3extra year warranty! This product must be  purchased within the UPS standard warranty period.
For: Smart-UPS: SU3000R3IBX180, SUM3000RMXLI2U, SU5000I, SU5000R5IBX120, SU5000RMI5U, SU5000RMXLI5U Smart-UPS RT: SURT3000XLI, SURT3000RMXLI, SURT5000XLI, SURT5000RMXLI, SURT5000XLI-ASU, SURT5000RMXLI-ASU
             
 

 

 
WEXTWAR1YR-SB-15 APC 3 Years Extended Warranty
Up to 3 Years Extended Warranty Coverage.  Access to free APC 7x24 Hr telephone technical support, comprehensive parts and shipping coverage for the duration of the service contract and 3extra year warranty! This product must be  purchased within the UPS standard warranty period.
For: Smart-UPS RT: SURT8000XLI, SURT8000XLI-ASU, SURT10000XLI, SURT10000RMXLI, SURT10000XLI-ASU, SURT10000RMXLI-ASU
             
 
5 year Extended Warranty: - Back-UPS & Smart-UPS
             
WEXTWAR3YR-SB-15 APC 5 Years Extended Warranty
Up to 5 Years Extended Warranty Coverage. Access to free APC 7x24 Hr telephone technical support, comprehensive parts and shipping coverage for the duration of the service contract and 3extra year warranty! This product must be purchased within the UPS standard warranty period.
For: Smart-UPS RT: SURT8000XLI, SURT8000XLI-ASU, SURT10000XLI, SURT10000RMXLI, SURT10000XLI-ASU, SURT10000RMXLI-ASU
             
 
3 year 7x24 Telephone Technical Support: - Back-UPS & Smart-UPS
             
WTECSUP7X24-SB-00 APC 3Year 7x24 Telephone Technical Support
3Year of Telephone Technical Support - 7x24x365
For: All Models
             
 

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